Customer Service Representative
Gatineau, QC
We are now hiring for a Customer Service Representative in Gatineau, Quebec.
In this role you will:
• Assist “walk in” customers for retail sales/ cash sales
• Accept phone orders
• Create sales orders, transfers of material from other branches or from stock to fill orders; enter orders into a computerized point of sales system
• Determine products required by customers and suggest alternative and/or additional items related to the customers order/project
• Order and receive inventory, prepare orders for delivery
• Filing, scanning, preparing invoices to be sent for payment
• Obtain credit information and accept payment
• Update job knowledge by participating in educational opportunities; reading professional publications and maintaining personal networks
• Resolve customer complaints
• Actively participate in Inventory Management and reconcile discrepancies
• Assist with month end
• Other duties as assigned
Qualifications
• Minimum of 2 years experience in service, hospitality or building supply industry
• Excellent written and verbal skills
• Must be able to read, write and speak English and French
• Basic computer skills in Outlook, Word and Excel
• Experience with customer service
• Ability to attend work on a regular basis and to work extended hours when required
• Lifting up to 50lbs. will be required occasionally
If this sounds like the next place for you please submit your resume today!
Convoy Supply
Convoy Supply is a one-step building materials distributor with over 40 locations across Canada, the Pacific Northwest, Montana, and Maryland, with product lines covering every aspect of the building envelope.
Here's a sample of what it means to join Team Convoy:
- A team of champions who bring their best to every game
- A vision for our communities that includes and goes beyond providing meaningful employment
- A commitment to grow ethically, responsibly, and sustainably
- A rich history spanning over 45 years, filled with stories of challenge, growth, and friendship
A career with Team Convoy can lead to a wide range of employment opportunities, including truck drivers, crane operators, warehouse associates, sales, administration and finance, and management. We provide a comprehensive benefits package for you and your family, support your career goals through education, transfers, and development, and are committed to providing a safe place to work. We believe in making our communities and our world a better place to live, and our goal is to meet and exceed our customer’s expectations. We work hard and enjoy ourselves in the process.