Business Systems Analyst

Mississauga, ON

The Business Systems Analyst reports to the Business Relationship Manager to perform a comprehensive range of activities related to the configuration, implementation and on-going support of business information systems with a focus on the operational lines of the business and their corresponding operational reports.

The successful candidate, using their strong technical expertise, must apply proven communication skills, problem-solving skills, and knowledge of best practices to resolve issues related to the configuration, integration, deployment and operation of mission-critical line-of-business operational information systems.

DUTIES AND RESPONSIBILITIES

1. Business Process Improvement
   Participates and facilitates IT communication within the Operation groups and, where appropriate, leads the analysis, design and implementation of process and reporting improvements and potential solutions across the various stakeholders. Performs gap analyses, defines requirements, and recommends changes that address current and future needs.
2. User and Business Needs Analysis
   Leverages a strong technical background to collaborate with stakeholders from the various operational lines of business and contribute to the opportunity assessment, project proposal and business case development process by analyzing end-user needs a documenting those needs to support decision-making and process re-engineering activities.
3. Compilation of User Requirements
   Applies business and technical acumen to analyze and document user requirements for operational core business platforms and applications, supporting various business process and ensuring both their efficiency and consistency across the organization.
4. User Support
   Provides end-user support to internal (employee) and external (client) groups as well as recommendations on metrics and processes that assist in on-going measurement of operational efficiency and the resolution of performance or functionality issues. Plans and implements effective testing processes to ensure that deliverables adhere to standards.

 Any other job-related duties and/or projects that may be assigned.

Minimum Requirements

Skills, Knowledge, Experience and Education

• Undergraduate degree in relevant field (e.g. Finance, Accounting, Real Estate Management or Computer Science)
• Strong knowledge of Real Estate business practices and processes in both the Residential and Commercial (Office, Industrial, Retail) sectors
• Minimum of 7 years of experience of business process analysis and ERP systems
• Minimum of 3 years experience supporting the Yardi suite of products.
• Advanced knowledge of relational database design and queries (SQL, Access, Oracle)                      

Core Competencies

• Superior analytical and problem-solving skills
• Extensive report writing knowledge
• High level of initiative and enthusiasm, with a creative flair and entrepreneurial spirit 
• Excellent organization skills
• A hands-on and can-do attitude, with strict attention to detail 
• Ability to prioritize and meet tight deadlines 
• Ability to make decisions and recommendations to multiple lines of the business
• Ability to adapt to changing business needs with innovative solutions
• Ability to work independently and collaboratively
• Strong team player

Additional Requirements

• Project Management skills and in-depth knowledge of Microsoft Office Excel, macros and VBA
• Experience with Change Management processes an asset

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

AGENCY NOTICE: Please note that Morguard does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Morguard will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and advanced solicited services from a Morguard employee, Morguard explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at careers@morguard.com or (905) 281-3800.