Bilingual Disability Case Manager - Work From Home Ottawa 2130794

Ottawa, ON

We have a great opportunity for a Bilingual Disability Case Manager to work from the comfort of your own home with one of our clients who is a leading nationwide provider of disability case management. This Disability Case Manager will be managing many claims some simple others perhaps more complex including, but not limited to Short-Term Disability and Workplace Safety Insurance Board. You will be the key decision maker at facilitating and expediting care, recovery and back to work cases.  Responsibilities may include acting on behalf of the employer at assessing the situation of employee’s risk factors from returning to work or remaining off work according to health factors. You will play an intricate role in the decision making of identifying and strategizing employees return to work or alternative measures to a safe return plan.


  •  Oversee the assessment beginning by contacting the employer and direct manager/supervisor and explaining the assessment and gather information for assessment purposes
  • Develop, document and understand all factors supporting as well as hindering a successful return to work for the employee
  • With your expertise follow-up regarding: when required, more in-depth assessment, medical management, initiate any occupational and/or psychological therapy, any specialized attention when required using specialized resources or consultations, etc.
  • Govern a return to work target with the employee and company
  • Oversee and support the return-to-work plan while mediating between the employee and their manager/supervisor
  • Keep lines of communications open between Employee, Manager/Supervisor and HR department affecting the return to work transition
  • If required to transition over to Long Term Disability, making sure a smooth transition is provided including medical and summary case management information to the LTD
  • Attend meeting for Case Management and Disability Management
  • Follow medical guidelines when reviewing all information to determine appropriate diagnosis and treatment
  • Ability to assess over the phone by probing and asking the right questions
  • Facilitate appropriate medical assessments and treatments


  • 100 % proficiency in both French and English
  • 3-years Disability Case Management experience or alternatively have a combination of experience and education.
  • Registered professional status with the disability management or professional health sector along with coursework in occupational health, rehabilitation legislation related to disability case management, disability insurance.
All qualified candidates are invited to apply today. 

Keywords: Ontario, ON, York, Etobicoke, Scarborough, North York, Mississauga, Brampton, Woodbridge, Oakville, Milton, Concord, Vaughan, Richmond Hill, Markham, Pickering, Ajax, Oshawa, Newmarket, Georgetown, Hamilton, Burlington, GTA, Social worker, Social work, Mental health, Case manager, Case worker, Community health, Community health worker, Counselling, Counselor, Psychologist, Psychology, Insurance



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